VMware vCenter Support Assistant is a free vSphere Web Client plug-in. It provides you with proactive support, by collecting support bundles on а regular basis, analyzing your environment and sending you alerts and recommended fixes for potentially emerging problems.
vCenter Support Assistant provides you an easy-to-use, time-saving application for filing and managing support requests, and for generating and uploading vSphere and vCenter Server support bundles and other files.
VMware vCenter Support Assistant is available as a VA (virtual appliance). You need vCenter Server 5.1 or above, to install vCenter Support Assistant. vCenter Support Assistant can generate support bundles from ESX/ESXi 5.0, 5.1 and 5.5 hosts, and vCenter Server 5.1 and 5.5.
